Terms & Conditions

Welcome to Sri Mandir Mart.com (“Website”, “we”, “our”, “us”). By accessing, browsing, or using our Website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Use
  • Our Website provides information and services related to religious and spiritual activities such as online puja bookings, astrology consultations, prasad delivery, and related offerings.
  • By using our Website, you confirm that you are at least 18 years old or accessing it under the supervision of a guardian.
2. Services
  • We facilitate booking of pujas, rituals, and spiritual services either online or offline.
  • The details of each puja/service, including process, items, and duration, will be shared at the time of booking.
  • Once a puja booking is confirmed, the priest or temple management will perform the rituals as per the traditions.
3. Payments & Donations
  • All payments made for pujas, consultations, or offerings are non-refundable, except in cases where the service cannot be provided due to unforeseen circumstances.
  • Prices and donation amounts listed on the Website may change without prior notice.
  • We are not responsible for any transaction failure due to bank/payment gateway issues.
4. Cancellation & Refunds
  • Puja bookings once confirmed cannot be cancelled.
  • Refunds will only be issued if the service cannot be fulfilled by us.
  • In case of technical errors in payment, please contact our support team with transaction details.